graphic logo logo graphic graphic


Navigation
 Home
· Whispy.com Home
 Live Advice
· Whispy Web Directory
· Freelance Work

 Discussions
 Forums
· Members_List
 Private Messages
 Free Journal!
 News
· Article Topics
 Submit an Article
· Article Archive
 Free Downloads
 Main
· eBooks
· Business Courses
· Spiritual Software
 Whispy Channels
· Content
· Encyclopedia
 Reviews
· Top 10
· AvantGo
· Live Advice
 Information
· Enlighten Others
 Statistics
· Search
· Your Account
· FAQ
· Link Exchange
· Who We Are
· What We Do
· Advertise
 Shopping
· Books-n-Stuff
 Kitchen Wisdom
 Recipe Collection
· Submit a Recipe
 Join Us Free!
· Your Account
· Our Terms
· Privacy & Security
· Code of Ethics
 

Login
Nickname

Password

Don't have an account yet? You can create one. As a registered user you have some advantages like theme manager, comments configuration and post comments with your name.
 

Google Ads
 

this
Welcome, Anonymous
Nickname
Password
(Register)
Membership:
Latest: Typepleag
New Today: 4
New Yesterday: 16
Overall: 2444

People Online:
Visitors: 22
Members: 2
Total: 24

Online Now:
01 : Typepleag
02 : stemepabe
 

The Flip Side of Free Upgrades
Posted on Saturday, February 19 @ 08:44:49 PST by editor
TravelUS Airways recently announced that Dividend Miles elite members will be able to upgrade to First Class free when traveling in the US, Canada, Latin America, and the Caribbean. Elites ticketed on full-coach fares (classes Y, B, and U) will be able to confirm an upgrade at time of ticketing, whereas those traveling on discount fares can request an upgrade one (Silver members) to three days (Gold) in advance, space permitting. Chairman’s Preferred members, the highest level, traveling on discount fares have the edge, as they can confirm an upgrade seven days before departure — the most generous advance offered by any domestic carrier.

The change came on the heels of Delta’s announcement that SkyMiles Medallion members would receive unlimited, complimentary upgrades beginning Jan. 1. The confirmation timeframe depends on your status and the fare paid. Both carriers join Air Tran, Alaska, America West, Continental, and Northwest in offering unlimited free upgrades.

So is this the Happy New Year you’ve been waiting for? Well, don’t pop the Champagne cork yet because as with lunch, free is sometimes illusory — and with this policy, the guys at the top can get shut out. Here’s how I handicap the change for the various elite-status levels.

Lower-Tier Elites
Plus: Congratulations, book full-fare economy and you’re likely to be the owner of a First Class seat, since you can confirm an upgrade on these fares at time of ticketing. It should work wonderfully when you can plan a business trip in advance. If your company won’t let you expense the cost to upgrade, now you’re not even out of pocket.

Minus: Booking a heavily discounted economy fare? It’s back of the bus, pal. By the time your upgrade can be confirmed, there will seldom be any seats left since the new policy opens the front cabin to all those at the higher tiers who wouldn’t ordinarily spring for the upgrade fee. The early birds get the worms.

Top-Tier Elites
Plus: Attention road warriors who can’t expense purchased upgrades and were too frugal to spring for one: You’re getting the free lunch. Bon appetit!

Minus: You’re a member of the highest tier, and you need to make a booking and upgrade on short notice, or make a last-minute change to your existing itinerary. You may find that being a big shot isn’t what it used to be. You know all those guys who report to the guys who report to you? With the ever-flowing free upgrades, they’ve got your seat. And United Elites listen up. Because you can only upgrade on the day of departure, you and your partner, US Airways, are now in a long-distance relationship when it comes to upgrading to First. Maybe you’ll see each other twice a year. But you know what they say about absence.

Conclusion
The big change at US Airways and Delta is the time-of-ticketing upgrade. Both carriers are forsaking the revenue that comes from selling upgrades, in an attempt to gain the loyalty of the business traveler flying on full-fare. In the end, the airlines want the full-fare business — their business model is built on it. Both US Airways and Delta are threatened by low-cost carriers; this is a way of neutralizing them. Although the new upgrade policy is great for some, it could freeze out the big spenders making changes and flying last-minute, and dilute the value for lower-tier members.

American and United offer free upgrades to full-fare travelers, but only 24 to 100 hours prior to departure — not at the time of ticketing. (I’ve heard estimates that American generates $100+ million from domestic upgrade sales.) This policy makes more sense to me. It allows these carriers to please their high-yield travelers according to the fare they paid and their status, and gives most of their elite members who are willing to pay for an upgrade the opportunity to do it successfully the better part of the time.

You have to know on which side your bread is buttered.

If you want to know more about the differences in upgrade programs, click here.

Note: by: Matthew J. Bennett

 
 
Related Links
· More about Travel
· News by editor


Most read story about Travel:
Secrets to FAST Elite Membership Status: both Frequent and non-Frequent Flyers

 

Article Rating
Average Score: 0
Votes: 0

Please take a second and vote for this article:

Excellent
Very Good
Good
Regular
Bad

 

Options

 Printer Friendly Printer Friendly

 

Associated Topics

Work & Career

"The Flip Side of Free Upgrades" | Login/Create an Account | 0 comments
The comments are owned by the poster. We aren't responsible for their content.

No Comments Allowed for Anonymous, please register
Web site engine code is Copyright © 2003 by PHP-Nuke. All Rights Reserved. PHP-Nuke is Free Software released under the GNU/GPL license.
Page Generation: 0.09 Seconds
Template by jasidog.com